Refund Policy

Every song comes with a free preview of its first 30 seconds, both versions, plus the title and the first verse. Please listen before unlocking: the full song is the same recording, played to the end, with the MP3 download. Paying unlocks something you've already heard the start of.

• The full song never unlocked after your payment went through.
• The audio is broken, cut short or silent, and a regenerated version doesn't fix it.
• The MP3 can't be downloaded or played.
• You were charged twice for the same song.

In those cases we first offer to regenerate the song. If that doesn't make it right, we refund the full amount to the card you paid with. We don't make you argue for it.

• You don't like the lyrics, the voice or the style. The lyrics and music are generated by AI, and the preview shows what you're getting.
• A name is mispronounced or an inside joke was misread. Write to us: we'll usually regenerate the song for free.
• The song was shared, downloaded or used, then a refund is requested more than 14 days after the purchase.

Email hello@chatbop.art within 14 days of the purchase, from the email address you used on chatbop, with the link to your song. We answer within 2 business days. Refunds go back to the original payment method and show up within 5 to 10 business days, depending on your bank.

There is nothing to cancel: a song is a one-time purchase, with no subscription and no renewal.

This policy is part of our Terms of Service. How we handle your data is in our Privacy Policy. Your statutory rights as a consumer are not affected.